Dear 9 Lives:
Our new cat eats wet food, so after seven years of dry-food only, we returned to canned. I purchased a 48-pack of 9 Lives assorted cat food at BJs wholesale. I’ve also purchased some Meow Mix and some Whiskas.
The cans in the 9 Lives multipack were dented. Not just the corner cans, but the ones in the middle of the package too. Three of them were dented so badly as to be unusable. For example:
Five more were simply dented, and I decided they were within tolerance (no dents on the seams). That gives us a total of eight dented cans in a package of 48, or a miserable one in six failure rate.
Would you care to explain this? My son believes you dropped the multipacks off a forklift, but I think it’s poor quality control.
Do my cats love 9 Lives enough to make it worth my while to weed out dented cans from every multipack? Not hardly — the rescued stray doesn’t care what we put in front of her because her mother was a Hoover vacuum cleaner. And the dominant cat is delighted to have wet food at all. I only tried 9 Lives because it was cheaper than Whiskas, but when I factor in the dented and destroyed cans, it’s no longer cheaper.
Before I buy any more 9 Lives, I need to know if this was a fluke, and if it’s not, how to insulate myself against buying another three (or more) unusable cans of cat food.
Jane, sole cat-food purchaser for the Philangelus household
Product date: 12-08-11; product code 8343BC A1DTG1216