“Oh, and you earned a gas discount, too!” exclaimed the cashier, handing me my receipt.
I told her I had no idea how it works, and she said that because I’d spent one million dollars at AngelShopper, if I brought my AngelShopper Card over to Angelborough Gas, I could get a thirty cent discount. “It’s full-serve, too, so you don’t even have to get out of your car.”
So I popped over to Angel Gas, and an attendant came out to the car: they were out of regular, was it okay to go up one grade? Sure, to save thirty cents a gallon, I’d do that, since the differential was only ten cents. She then pumped precisely three tenths of a gallon, and the pump shut off.
Ah. They’d also run out of mid-grade. I said that was fine because I still had four gallons in the tank, and I’d return later.
But on the way to Mom Prayer Group, I passed another gas station in the chain, and I pulled in there to use my discount. Except that for fifteen gallons, I only got discounted ninety cents.
My math is rusty, but six cents a gallon is less than thirty cents a gallon. I asked what had happened, and the attendant earned her Apathy Coalition membership by handing me a business card with a phone number. “They handle all that.”
Once home, I called, gave my AngelShopper Buys Too Much Stuff number, and the customer service rep started laughing. Because apparently the computer had no idea what to make of my first sixty-five cent purchase, and had applied twenty-four cents of my thirty cent per gallon credit toward the botched attempt at filling up my car.
I just started laughing, because suddenly it made perfect sense, and you should know that once I start laughing on the phone (partially because of my telephone anxiety) I take off like a stand-up comedian. I had her in stitches, I was in stitches, and we figured out how to operate my card correctly in the future. I was armed with a Better Reward Card from these folks (well, it’ll arrive in two weeks, but which I can run directly at the pumps) and she gave me information about other Fine Purveyors Of Stuff who will also participate in this gas rebate goodness. The CSR also gave me my own personal PIN for using their website. Ready for this? It’s A-B-C-D-E-F-G. No, really.
By the end, I had to go get my kids from the school bus, so I thanked her for explaining a ridiculously simple gas rebate program to the terminally stupid. She exclaimed, “Wait! There’s one more thing.”
“What?” I said, figuring there was some other trick I needed to know.
She said, “Since you made me laugh, I’m going to re-credit your thirty cents.”
Isn’t that neat? I thought I was getting four dollars worth of entertainment just from laughing at the computer SNAFU, but it turns out, now I get my four bucks in gas as well.
Laugh long, and prosper. It’s better than getting frustrated.