After my previous post, Lee Jeans tweeted me and asked me to send them an email.
Over the weekend, I sent an email explaining what I’d said here, plus including photos of the various ways their jeans had disintegrated after four months of normal wear (and one photo of a pair of their old workhorse jeans from 2003, for comparison purposes.)
Lee Jeans wrote back and offered me a free pair of jeans that they claim will be sturdy and live up to the reputation of the old ones. I thought about it for a couple of days, and just now I wrote them again and said yes, try me.
I don’t know if I’m holding out hope, though, because the customer service rep (who did genuinely sound upset on my behalf) linked to a pair of jeans she recommended. She told me it was double-stitched and 98% cotton (which is what you expect on a pair of jeans) but when I visited the link, it was 72% Cotton/27% Polyester/1% Spandex. And in the photographs, it’s quite obviously got one seam down the inside of the legs, not two.
(I did check the men’s jeans, which are 99% cotton, and the double seam is visible on the men’s jeans. Therefore it’s not just my inability to see the stitching on a computer monitor.)
A twenty-year relationship is worth saving, if they actually sell this product. I’ll keep you posted.
Updated: the customer service rep wrote back and said she had mistakenly linked to the wrong jeans, and was contacting someone else to find the actual set. That’s good.